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Our mission & Our vision

Empowering Wellness, Elevating Care: Purpose, Vision & Values

At Franco Counseling & Consulting PLLC, we believe that mental wellness of the person is crucial for positive health outcome. We also believe that excellence in service delivery in compliance with acceptable and required standards is important. Founded in 2024 in Greensboro, North Carolina.

Our practice was built on the vision to see people live to their full potential and improve their quality of life regardless of the challenges that may come their way, and to see service providers in compliance with regulatory standards and become stress-free in times of monitoring reviews, surveys, post-payment audits and national accreditations. Led by Francis Ndinya, a dedicated mental health professional,

Our team is committed to empowering individuals, families, and organizations through compassionate care and expert guidance. We specialize in providing high-quality mental health counseling that is simple and realistic to empower you towards self-awareness, healing, and growth. We also have expert consulting services that help behavioral health agencies thrive.

Whether you're seeking personal support or agency support, Franco Counseling & Consulting offers tailored solutions designed to foster resilience, growth, and long-term success to optimize positive health outcome of the person, and efficiency of care providers.

Empowering Wellness, Elevating Care: Purpose, Vision & Values

  • Our mission

    • Our mission is to empower, promote, and create a safe environment for wellness and improved quality of life by meeting the individual where s/he is in the journey of life.
    • To help provider agencies to navigate and overcome clinical challenges in service delivery.
  • Our vision

    • It is our vision to see people live to their full potential and improve their quality of life regardless of the challenges that may come their way.
    • To see providers become stress-free in times of monitoring reviews, post-payment audits and accreditations. 
  • Details of some of our services

    Mental Health

    • Outpatient Mental Health/Behavioral Therapy
    • Comprehensive Clinical Assessment (CCA)

    Consultation for Group Home and other Licensed Facilities

    • National Accreditation Services (CARF and CQL)
    • Qualified Professional Training
    • Clinical Supervision of programs
    • Clinical Supervision of Direct Care Staff 
    • Monitoring and auditing of Medication Administration Record
    • Development of Person-Centered Treatment Plans
    • Development of Short-Range Goals
    • Development of documentation grids
    • Documentation and Clinical Notes Review
    • Staff Training in Core Competencies
    • Referrals and Intake Assessment
    • Quality Assurance and Quality Improvement of service delivery
    • Ensuring safety protocols (drills) in all locations are followed
    • Service Coordination
    • Monitoring the Implementation of Treatment Plans and assessment of progress
    • Auditing of staff records
    • Auditing of members records
    • Preparing for and participating in State/MCO reviews and annual surveys
    • Developing plan of Corrections
    • Managing Incident Reporting and related systems
    • Human Rights Committee services
    • Behavior Management and Supports
    • Billing
    • Other related services
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Mental Health Consulting Services